Do you have facilities for disabled guests?
Yes we do. All floors are served by lifts our staff will always be happy to assist you.

Do all the rooms have satellite TV?
Yes, including a host of international channels such as BBC and CNN.

Is there room service?
Yes, room service is available.

Is breakfast included in the price at Relais Il Cestello Florence?
Yes breakfast is included at no extra charge.

Does Firenze Hotel Relais Il Cestello have a restaurant on the premises?
Unfortunately not.

Are pets welcome?
Small pets are welcome but please let us know when booking.

Is parking available?
Parking is available nearby at a special rate for our guests.

What’s the cancellation policy?
Bookings made online via this site carry no obligation, you may cancel up to 48 hours before your expected arrival time and your card will not be charged.

Where can I see guest reviews or previous visitors’ comments?
Tripadvisor offers independent traveller reviews of every hotel in Florence.

What is there to do at night?
Florence has a fairly vibrant nightlife, see our useful links page for pointers.

Is the booking system secure?
Very secure – it utilises SSL 129 BIT Encryption – a security feature employed by internet banks.

Do you have special offers or last minute deals?
Yes we do, check our booking system to see if you qualify for any at the moment.

What’s the child policy?
0-3 years stay free. Prices quoted are per room (single, double, twin or triple) per night, not per person.

Do you have rooms with a view?
Yes, panoramic views of the River Arno. Subject to availability. Please request a room with a view by leaving a note in the comments box when booking, if such a room is not available we’ll get back to you.